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Autocare Technician

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Level

2

Duration

The apprenticeship may take up to 30 months to complete.

Study method

Training will take the form of monthly master classes and then a mixture of independent learning, distance learning and work-based assessments.

Provider

NWSLC

Entry requirements

Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing. Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment. For those with an education, health and care plan or legacy statement, the English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

Course overview

The Autocare Technician apprenticeship provides learners with a fantastic start to their automotive career. Apprentices can gain expertise not only in the technical elements of the role but also learn excellent telephone, customer handling and effective sales skills. You will carry out a range of services and repairs to cars, car derived vans and light goods vehicles using a range of tools, measuring and diagnostic equipment to identify & repair simple system faults. In addition to this apprentices would also benefit from being exposed to in house experts while working closely with engineers to share their knowledge and bring out the best in the apprentice.

Additional information

Tyre legislation and technical information including EU Tyre labelling, Tyre Pressure Monitoring systems, sidewall markings, homologated fitments relating to cars, car derived vans and light goods vehicles; Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems; Vehicle 4-wheel geometry principles; Basic consumer legislation relevant to the occupation; Appropriate Health & Safety legislation and requirements for the workplace; Hybrid/Electric Vehicle system and safe working procedures; Data protection requirements to protect customer and payment information; General sales principles including, identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance; How the business works and how you contribute to the overall results, demonstrating commercial awareness; How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements; The importance of following work place procedures and the consequences of not doing so.